Privacy Policy & Terms of Use
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally-identifiable information that can be used to contact or identify You. Personally-identifiable information may include, but is not limited to:
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
The Company will retain Your Personal Data only for the purposes set out in this Privacy Policy. We may store Your Personal Data primarily through a third-party data storage provider, with the Film Development Council of the Philippines (FDCP) ensuring all that necessary measures are in place to protect the data in accordance with applicable data protection laws and regulations. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when it is used to strengthen the security or improve the functionality of Our Service, or when We are legally obligated to retain this data for longer periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
We may disclose your personal data to third parties under the following circumstances: (1) with your consent; (2) to comply with legal obligations; (3) to protect and defend our rights and property; or (4) to prevent or investigate possible wrongdoing in connection with our services. Additionally, we may disclose personal data to our affiliates or other users where necessary, provided that appropriate consent has been obtained from the data subject prior to such disclosure
Business Transactions
If the Company is involved in any partnership or events related to its programs wherein Your Personal Data may be transferred We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data
The security of Your Personal Data is important to Us. While no method of transmission over the Internet or method of electronic storage is 100% secure, We strive to use commercially acceptable means, along with appropriate organizational, physical, and technical security measures, to protect Your Personal Data in accordance with the Data Privacy Act (DPA). However, we cannot guarantee its absolute security.
Deletion of Your Data
You have the right to request the deletion of Your Personal Data, subject to certain exceptions. This can be done through an account deletion request that You should send to Us through electronic mail or through the account deletion option on Your profile.
Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website: juanflix.com.ph/privacy-policy
Or by sending us an e-mail at juanflix@fdcp.gov.ph
Hello, supporters of Philippine Cinema! JuanFlix provides a service that allows our members to access films (“JuanFlix content”) streamed over the Internet to computers and other devices.
These Terms of Use govern your use of our service. As used in these Terms of Use, "JuanFlix service", "our service" or "the service" means the service provided by JuanFlix in watching the platform’s content, including all features and functionalities, the website, and user interfaces, as well as all content and software associated with our service.
1. Membership
1.1. Your membership in JuanFlix will continue until terminated. To use the JuanFlix service, you must have internet access and a ready device. For paid subscriptions, you must provide us with one or more payment methods.
1.2. Throughout the service, a number of membership plans and options may be offered which may include special promotional plans and/or memberships. Other membership plans for film festivals and/or special programming featured on JuanFlix are subject to different conditions and limitations.
2. Paid Subscriptions and Billing Cycles
2.1. Billing Cycle. The membership fee for the JuanFlix service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged via our payment gateway partner.
3. Payment Methods and Cancellation
3.1. Payment Methods. To use the JuanFlix service, you must abide by the terms and conditions set out by our payment gateway partner. Each film line-up, special program, and/or film festival will have its own subscription plans and offerings for the members. Free subscriptions will not be charged anything. For some Payment Methods, the issuer may charge you additional fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the payment method used. Check with your payment method service provider for details.
3.2. Updating your Payment Methods. You can update your payment method in every transaction.
3.3. Proof of Payment. After your payment is successfully credited to your subscription, an email will be sent to your provided email address from our payment gateway partner. This shall serve as your official proof of purchase.
3.4. Cancellation. You can cancel your JuanFlix membership at any time by requesting account deletion through your profile or by sending an account deletion request to juanflix@fdcp.gov.ph. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unwatched JuanFlix content.
3.5. Changes to the Price and Subscription Plans. Subscription plans vary for each film line-up, special program, and/or film festival featured on the platform. Members of JuanFlix, however, will automatically be registered to the FREE subscription every time they upgrade their paid subscriptions expire.
4. JuanFlix Service
4.1. You must be at least 18 years of age to become a member of the JuanFlix service. Minors may only use the service under the supervision of an adult.
4.2. The JuanFlix service and any content viewed through the service are for your personal and non-commercial use only and may not be shared. During your membership, we grant you a limited, non-exclusive, non-transferable right to access the JuanFlix service and view JuanFlix content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
4.3. You may view the JuanFlix content only within the Philippines. Only one (1) device per account may be used during log-in. JuanFlix will automatically disable the other device if used simultaneously.
4.4. The JuanFlix service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features, and availability of JuanFlix content.
4.5. Currently, no content may be downloaded.
4.6. You agree to use the JuanFlix service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules, and regulations, or other restrictions on the use of the service or content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the JuanFlix service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the JuanFlix service; use any robot, spider, scraper, or other automated means to access the JuanFlix service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the JuanFlix service; insert any code or product or manipulate the content of the JuanFlix service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the JuanFlix service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.
4.7. The quality of the display of the JuanFlix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through, and/or the speed of your Internet connection. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching JuanFlix content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected, and the configuration of your JuanFlix-ready device.
4.8. The JuanFlix website is developed by, or for, JuanFlix and is designed to enable viewing of JuanFlix content through a web browser. You acknowledge that the use of the service may require third-party software that is subject to third-party licenses.
5. Passwords and Account Access.
The member who created the JuanFlix account and whose payment method is charged (the "Account Owner") has access and control over the JuanFlix account and is responsible for any activity that occurs through the JuanFlix account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on the viewing history for the account), the Account Owner should maintain control over the browsers that are used to access the service and not reveal the password or details of the payment method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. Should a suspicious activity occur, FDCP on its own or through your recommendation, can terminate your account or place your account on hold in order to protect you, JuanFlix, or our partners from identity theft or other fraudulent activity. Prior to suspension, JuanFlix shall give a 3-day notice to the member detailing the suspicion and the action to be taken.
6. Viewers’ Discretion Advisory.
Each film on JuanFlix includes a content advisory to guide viewers on its appropriateness. These ratings are clearly indicated for each film, and by using the platform, you acknowledge and accept responsibility for adhering to the advisories provided.
When you start watching a title, its rating will briefly appear in the top corner of your screen. On a TV show or movie’s details page, this information may be displayed in different locations depending on your device. Along with the rating, you’ll also see content warnings indicating the reasons for the rating, such as sex, language, violence, or nudity.
The ratings are as follows:
I. ALL | GENERAL | - A ALL classification advises parents or supervising adults that the film is suitable for all audiences.
II. 7+ | PARENTAL GUIDANCE - PG classification advises parents or supervising adults that the film may contain any of the following: themes, language, violence, nudity, sex, and horror, whose treatment is suitable for children below seven (7) years of age.
III. 13+ | CAUTION | Language, Violence, Sex, and Horror | - 13+ classification advises parents or supervising adults, as well as the would-be viewers themselves, that the film may contain any of the following: themes, language, violence, nudity, sex, horror, and drugs whose treatment may not be suitable for children below thirteen (13) years of age.
IV. 16+ | MATURE | Language, Violence, Nudity, Sex, Horror, And Drugs - 16+ classification advises parents and supervising adults that the film may contain any of the following: themes, language, violence, nudity, sex, horror, and drugs that may not be suitable for children below sixteen (16) years of age.
V. 18+ | ADULT | Language, Violence, Nudity, Sex, Horror, And Drugs - 18+ classification advises viewers, parents, and supervising adults that the film may contain any of the following: themes, language, violence, nudity, sex, horror, and drugs that may not be suitable for children below eighteen (18) years of age.
7. Warranties and Limitations on Liability.
The JuanFlix service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect, and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the existing laws in the Republic of the Philippines.
8. Class Action Waiver.
WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND JUANFLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless both you and JuanFlix agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
9. Miscellaneous
9.1. Governing Law. These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
9.2. Unsolicited Materials. The JuanFlix does not accept unsolicited materials or ideas for JuanFlix content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to the JuanFlix.
9.3. Customer Support. To find more information about our service and its features or if you need assistance with your account, please email us at juanflix@fdcp.gov.ph.
9.4. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.
9.5. Changes to Terms of Use and Assignment. JuanFlix may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.
9.6. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.